Matching you with a carefully vetted, qualified Healthcare Professional to assess your medical condition.
Individuals
What is an independent medical assessment?
It’s a comprehensive medical assessment completed by a carefully selected, qualified Healthcare Professional who has not previously been involved in your care, and who will not be involved in your care afterwards.
The purpose of this assessment is to provide your insurance company or employer with an “independent” opinion about your injuries or condition.
You are in the right place.
The assessment may be completed in person at one of our 4 assessment centres in the GTA, or one of our 26 regional centres, the healthcare professionals’ own offices, or even virtually. The assessment may even be completed by simply reviewing your medical file. Following an assessment, HVE provides a written medical report to your insurance company or employer on your behalf.
A focus on person-centred services
Since 2013, HVE has been accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) to provide Independent Evaluation Services for Adults, Children and Adolescents. This accreditation demonstrates HVE’s commitment to providing the best possible quality of service, respecting cultural and individual preferences, addressing health and safety concerns and reducing risk.
Your Medical Assessment Matters.
HVE is here to make sure your medical assessments are completed in a professional, respectful and compassionate environment.
Scheduling your appointment as close to your home as possible and within the shortest time period possible.
Arranging transportation, chaperones, interpreters and reading support services. Please let us know if you require these or any other accommodations!
Calling you a few days before your appointment to provide you with details about your assessment and help answer any questions you might have. We can also provide appointment reminder emails and or text messages on request.
Preparing For Your Assessment Day
In-person assessment
You will be receiving a confirmation call a few days before your appointment with detailed instructions about your upcoming assessment.
Preparing for your in-person assessment
Photo ID
A list of your medications
Wear loose comfortable clothing
If you are under the age of 18, you are permitted to have an adult accompany you
Eyeglasses if you wear them
If you require accommodations for your assessment please advise us
Virtual assessment
You will be receiving an email invitation to join your assessment a few days before your assessment with detailed instructions. Our team will confirm this with you a few days before your assessment and can provide any additional information or support you may need.
Preparing for your virtual assessment
Photo ID
A list of your medications
A desktop or laptop computer
Internet access and email
Quiet, private place to join your assessment
If you are under the age of 18 you are permitted to have an adult accompany you
HVE cares about your well-being.
During your assessment you can ask questions and request clarifications, we strive to keep you informed every step of the way
You will be offered to complete a satisfaction survey after your assessment. We want to ensure you have a positive experience and that you were treated with respect and compassion during your assessment
HVE is CARF accredited, which means that we are committed to addressing health and safety concerns, respecting cultural and individual preferences, reducing risk, and providing the best possible quality of service
Persons Served Handbook
For more detailed information about your assessment and our services, please refer to our Persons Served Handbook
Have a Question?Contact Us
We’re here to help. Fill out the form and a member of our team will contact you soon.
1-888-639-3739
If you have a question about your upcoming assessment, please give us a call for immediate assistance.
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